In Diversity Same Difference eTraining the issues are not studied in isolation, they are focused on as a whole within the context of organisational roles and responsibilities. Depending on these areas of responsibility, individuals may find that two, three or even all six units are applicable. Guidance is also provided as to the most relevant sections for staff roles, from directors and strategy implementers to front line staff.

Diversity Same Difference eTraining focuses on how the whole spectrum of diversity impacts on the different types of work we do, rather than simply focusing on single issues such as race or disability.

There are many new ways of learning and some familiar exercises used in new ways. For example Diversity Same Difference eTraining has many case studies and scenarios to illustrate concepts and ideas.

Usually people are asked to read through case studies and work out how the situations outlined in them should be addressed.

The seven strands of diversity: age, disability, family circumstances, gender, race, religion and belief and sexual orientation are covered within six practical work and role related units:
In this e-solution, the issues contained within the situations are highlighted and individuals are then asked to apply their learning to the exercises that follow. This is a quicker way to pick up on underlying issues, giving people an immediate chance to apply their learning before the assessment stage of each section.
Diversity Same Difference eTraining stimulates thought processes and moves away from just standard routine multiple choice or tick box assessments. It involves people, engages them, and provides real evidence of capability, improvement and change.

 Equality, Diversity & the Law

Which staff in your organisation need to understand their rights and responsibilities under the current equality legislations? All of them.

On completion of this module participants will have an overview of current UK equality and employment legislation and regulations.

 Working Together

This unit is aimed at individuals who work with people. Anyone who is part of a team, or interacts with others on a daily basis as part of their work, will benefit from Working Together. This unit covers the following topics:

* appropriate language
* cross cultural communication
* supporting colleagues
* challenging prejudice and discrimination
* harassment and bullying

 Sensitive Service Provision

As our client base changes, the way we deliver services needs to change along with them. We need to be more aware of how difference affects what our customers and service users want from us. The Sensitive Service Provision unit addresses:

* recognising and meeting customers’ needs
* serving disabled customers
* cultural norms
* religious sensitivity in service provision
* addressing the age barriers

 Managing Diversity

Managing diverse teams presents specific challenges to managers; helping each individual maximise their potential whilst providing unbiased support and guidance. By completing Managing Diversity managers learn about:

* the benefits of a diverse team
* giving feedback across a cultural divide
* support and supervision for diverse teams
* avoiding bias in management
* robust management not bullying

 Fair Selection

Recruitment and selection of staff is one of the most costly processes undertaken by managers, finding the best person for a role depends on effective and fair processes. Participants learn how to address diversity in:

* writing job descriptions and person specifications or role profiles
* advertising
* carrying out monitoring and using monitoring information
* short listing and interviewing
* implementing positive action

 Planning for Diversity

This unit is aimed at those with strategic roles or those who have responsibility for policy development. This is likely to include board members, elected members and non-executive directors of organisations in the private, public and voluntary sectors. Planning for Diversity covers the following topics:

* mainstreaming as a concept
* the role of monitoring
* representation and consultation
* impact assessment

Features
* Designed to regulations and compliance
* No Flash, 'plug-ins' or rich media
* User friendly and comfortable
* Simple yet thought provoking
* Quizzes and assessments
* Processes to explore and research further
* Clipboards and notepads
* Comprehensive reports and management information ‘evidence’
Diversity eTraining also maps to the four levels of Core Dimension 6 of the NHS Knowledge and Skills Framework.

Benefits

For users:

* Over 10 hours of thought provoking and stimulating learning content
* Interactive activities to reinforce learning
* Engaging case studies and scenarios
* Convenient and easy to use

For organisations:

* Content and technical support
* Assessments for each unit with certification upon successful completion
* Activity and performance managed through the integral platform

Central Government Departments and Local Government including:
* Identity and Passport Service
* Department for International Development
* Scottish Natural Heritage

NHS Bodies including:
* NHS Education for Scotland
* NHS Highland
* Royal Colleges
* Dental Training Networks
* GP Training Networks
* Dorset Healthcare Trust

Housing Associations and Bodies including:
* National Housing Federations
* Southern Housing Group

As well as a number of Higher Education Establishments

The Diveristy Group Same Difference Open Portal

Recently made available in October 2009 is the Diversity Group Same Difference Open Portal Model. This enables open access to the model and the modules for small numbers of employees and is specifically designed for:
* Pilot groups of up to 500 employees
* Smaller organisations when the employee base is not large, but the need is there